Security

Mission Statement

The Information Security Department at Collin College is committed to safeguarding the confidentiality, integrity, and availability of information assets within our academic community. Our mission is to create a secure and resilient digital environment by implementing robust security measures, fostering awareness, and promoting a culture of responsible information handling.

 

Technology/Security

All employees and students of Collin College have a responsibility to protect their Collin device (desktop, laptop, tablet, etc.). We are on the front line and must use best practices when it comes to protecting our data and our network! Please review the helpful tips and reminders below on ways to reduce the risk of a cyberattack.

 


Device Security Firewall Phishing Emails
File Sharing Risks Wireless Security Best Practices

 

Data Backup Strategy

Collin College Technology Services recommends that all computer users regularly back up their data in order to prevent information loss in the case of a disk failure or a natural disaster. At minimum, we recommend backing up files that are frequently updated.

 


 

Policies, Plans, Procedures, and Processes

 


Report an Incident

 

Student Technical Support

Visit: Student Technology Support
Email: studenthelpdesk@0531-it.com 
Call: 972.377.1777  (Available 24x7)

Faculty/Staff Technical Support

Visit: Employee Technology Support
Email: helpdesk@0531-it.com
Call: 972.548.6555 (Monday - Friday, 7 a.m. - 6 p.m.)